Accounts Receivable Specialist

Empirical is seeking an Accounts Receivable Specialist to join our accounting team.  The successful candidate will be responsible for managing customer accounts, processing payments, and maintaining accurate financial records to ensure optimal cash flow and customer relationships.

Payment Processing & Cash Management

• Process and record daily deposits, ensuring accurate allocation of payments to customer accounts.
• Reconcile daily cash receipts with bank deposits and maintain detailed records of all transactions.

Collections & Customer Communication

• Send collection emails to customers with overdue accounts in a professional and timely manner.
• Follow up on outstanding receivables and maintain regular communication with customers regarding payment status.
• Resolve customer inquiries related to billing and payment issues.

Invoice Management & Verification

• Verify customer bill back invoices for accuracy, including pricing, quantities, and terms.
• Ensure proper documentation and approval processes are followed for all billing adjustments.
• Research and resolve payment differences and discrepancies between customer payments and invoices.
• Investigate and document reasons for payment variances and coordinate with relevant departments for resolution.
• Maintain detailed records of all account research and resolution activities.

Reporting

• Prepare accounts receivable aging reports
• Provide management with accurate and timely AR status updates and reports

Monthly Closing Activities

• Prepare and process monthly accrual journal entries for customer rebates and allowances.
• Ensure all month-end AR activities are completed accurately and within established deadlines.
• Support month-end closing procedures and provide necessary documentation

Skills and Abilities

• Ability to analyze data quickly and solve problems.
• Strong attention to detail while entering and auditing data records.
• Professional customer service orientation
• General computer knowledge and proficiency.
• Experience with Microsoft Office including Word and Excel.

Demonstrated Competencies

• Dependable and adaptable to meet changing priorities and deadlines.
• Communicate effectively with all levels of employees as necessary, both in verbal and written form.
• Ability to understand and carry out oral and written instructions as well as request clarification when needed.
• Must have regular and punctual attendance.

Physical Requirements

• Office setting

Experience: Minimum 1 year experience working in an accounting, collections, or related accounting function preferred.
Education: Associate degree in accounting, finance or related field preferred.
Department: Accounting/Finance